Frequently Asked Questions – Embassy Tours

1. What is included in your Hajj and Umrah packages?
Our packages include international airfare, top-rated hotels near the Haramain, all ground transfers, daily breakfasts, guided tours (Mazarat), high-speed train tickets (when applicable), visa assistance, and 24/7 support.

2. How do I book a Hajj or Umrah package with Embassy Tours?
You can book online through our website, call us at +1 121-356-95950, or email booking@embassytourshajjandumrah.com for personalized assistance.

3. Are your packages suitable for families, elderly, or groups?
Absolutely. We cater to solo travelers, families with children, elderly pilgrims, and group bookings. Let us know your needs, and we’ll customize your experience.

4. What documents are required for Hajj or Umrah?
A valid passport, completed visa application, and (for Hajj) a proof of Mahram for female pilgrims. We guide you step by step through all requirements.

5. Can I get a private or upgraded room?
Yes, we offer double, triple, and quad room options, as well as upgrades to suites upon request and availability.

6. Are meals included in the packages?
All packages include daily buffet breakfasts. Some may include additional meals—see your package details or ask our team.

7. Is health insurance included?
Yes, Saudi health insurance is provided with your visa as required by the Saudi authorities.

8. Are guided religious sessions or lectures included?
Yes, our packages feature religious guidance, on-site lectures, and Q&A sessions with experienced leaders.

9. Can I change or cancel my booking?
Changes and cancellations are possible but subject to airline, hotel, and visa policies. Contact us for your options and any applicable fees.

10. Who do I contact for support during my journey?
You’ll have a dedicated Embassy Tours contact and emergency support line, available 24/7 throughout your trip.